If you’re looking to have carpet installed soon, there could be a good chance you wander over to the Home Depot to check out their selection or maybe you saw an advertisement proclaiming free installation.

Carpet install is free, so long as the carpet is at least $1/sq. And the total job (so price of carpet and pad combined) totals out to over $699. That's not going anywhere anytime soon. I believe it's actually locked in for the rest of this year. Hard surface isn't going to be free ever.

My carpet is not pulled correctly and loose. I asked for money back and Home Depot is refusing to honor anything. They are saying because I will not let a third set of installers come back to fix the carpet that's my problem. The carpet should've been installed correctly the first time not multiple times after. As a homeowner, you can expect the installation process to create a certain amount of noise and debris. The Home Depot strongly recommends keeping children and pets in another area of the home while our team lays the flooring. The timeframe of your installation varies based on room size and type of carpet. Communicate directly with your Home. Walk on New Carpet With Help From Lowe’s. When it comes to adding carpet to a room or replacing existing carpet, installing carpet correctly the first time is top priority. Use Lowe’s carpet installation service to get help from trusted professional independent installers in your area. Flooring Installation at The Home Depot. Related Services. Schedule In-Home Measure. Carpet Installation Hardwood Flooring Installation Tile Installation. Introduction Services We Offer FAQs Helpful Resources Ideas & Inspiration Reviews Current Offers. Schedule In-Home Measure.

Home Depot Free Carpet Install Requirements 2019

Whatever the case may be, Home Depot, by outsourcing its work to licensed, local contractors, is able to install your carpet as long as it’s purchased from them.

How much does carpet installation cost at the Home Depot?

A professional in-home measurement is always required before purchasing carpet from a local Home Depot. This measurement service will cost about $35 to $55; however, if you commit to the purchase, they will credit your final total with this measurement fee. When the associate comes to your home, this is the time when he or she will evaluate the site, verify all measurements and determine if any special installation is required. At that time, once the measurements are done, Home Depot will then be able to offer you an installation estimate, although it will not be guaranteed.

As for the costs to have your carpet installed by the Home Depot, it will greatly vary depending on the current promotion being held and the type of carpet you’re purchasing. Most of the time, from what we researched in the past, as long as you met a certain spending requirement, you could have the carpet installed by a locally assigned contractor by Home Depot for free. The “free” installation, however, will be for a basic install only and later on in this guide, we will talk about the additional costs you need to be aware of. A basic install basically means the contractor will install the new carpet on the existing subflooring using the already-existing tack strips.

For example, at the time of this publishing, the official Home Depot page states free carpet installation will apply to any carpet priced $1 per square foot or higher and customers will need to spend a minimum of $699.

If you do not qualify for the free carpet installation offer, then, from what we noticed, the costs of the install would, again, vary on a few factors, including the size of your home, the type of carpet purchased and the complexity of the install. For the most part, people reported paying an additional $199 to $550 or about $99 a room for the average-sized home if either on promotions were being held or, again, they didn’t meet the specifications.

Members on this BiggerPockets.com thread talked about the “free” installation and was wondering if there was truly a catch. While most said what we already said — you had to spend $699 or more or purchase a certain carpet — one member did note that they will upcharge quite a bit on the specialty items such as tack strips and transitions.

Is it really free?

The “free” installation includes no hidden fees, rip up of the old carpet and haul away, but the offer is not valid in all markets. As long as you meet the qualifications as specified by the Home Depot associate, you should not see any additional charges.

As per the fine print, the discount will apply to the total installation job — product + install + pad. We took a picture of the fine print we saw during a promotion being held in 2018 and included it below:

The additional costs to think about

Reading the fine print, it appears any glue-down and/or commercial installations will not be included in the free installation quote. This offer only applies to family residential homes only.

Speciality items which are required in order to complete the job are additional costs to consider.

Buyers, for the most part, are responsible for moving all of the furniture off of the carpet before the install. According to an associate, if they have to pick up a drill in order to take apart any furniture, such as a bunk bed, then you will be charged about $20~ per piece.

Stairs, most of the time, will be an additional cost and won’t be part of the free installation package. Previous customers reported paying $8 to $12 per step.

Some people report that if you live on a higher floor of a condo or apartment, an additional charge may apply.

Other fees such as padding, dump fees, haul away fees and recycling charges may apply.

Tips to know

If you do choose the Home Depot to install your carpet, keep in mind that Home Depot will not complete the install. Rather, it will be a local, licensed and bonded contractor who Home Depot screens for the job.

Local flooring companies, for good reason, recommend checking with them as well because most of the time, they can come close, if not beat the price. Even if they are able to match the price, the communication between the companies, from what we noticed, will be much better. Plus, you’re supporting a local business.

Home Depot Free Carpet Install Requirements 2020

Home Depot carpet installation reviews

While it may be biased, seeing it’s coming from the official Home Depot website, over 9,000+ previous customers gave their experience a 4.4-star rating on average.

Multiple reviewers on this Houzz.com thread stated they were very “pleased” with the process.

Visitors to this Zillow thread had mixed reviews, with some people saying they are no different than other flooring companies, while some the experience was frustrating.

Home Depot Free Carpet Install Requirements 2017

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